KEY UPDATES for Tusla Registration Process & Info Sessions

Registering your SAC and re-registering your EY service using the Tusla portal

In relation to the re-registration of your early years service and the registration of school aged childcare services, DCCC would like to draw your attention to some key supportive documents and to highlight some common issues arising with registrations, as highlighted by Tusla at a CCC workshop on the 15th Aug 2019.

For information on the overall registration and re-registration process see:

For information specific to planning permission and fire certification see:

Some technical issues with the portal to help you proceed include:

  • It is recommended that the service email address rather than a personal email address is used for setting up the account in case of a change over of staff at a later date.
  • A symbol is required as part of the password being chosen.
  • In the employment section, a maximum of 4 employment records can be added per person with at least 1 per person required.
  • If a person has been self employed for a period of time in their own business, they still add in this as their details of employment.
  • Foreign countries for employment details can be entered in the ‘county’ drop down section
  • In the insurance section, both the public liability and building insurances must be selected as 2 separate details even if a service has a combined policy.
  • Tusla request that all documents are named by a service before they are uploaded so that they are able to find and check documents (rather than them simply being uploaded as scan 1, scan 2 etc)
  • Please ensure that all documents are attached before clicking submit! If a registration is submitted without documents attached or incomplete, it will take some time to be able to access the registration again as it cannot simply be reopened immediately by Tusla due to the volume of registrations currently being submitted.
  • For combined services, only one payment is required.




Some Common Application Issues with Policies and Procedures uploaded to Tusla

When writing and updating your policies and procedures, it is important that all services take time to ensure all policies and procedures are fit for purpose, specific to their service and in line with Tusla requirements.

For further information and guidance on reviewing and completing policies and procedures see

It is also important to note that policies and procedures must take into account the relevant regulation and be age and stage appropriate for example differentiated by early years and SAC where relevant

Some key errors or omissions which Tusla have highlighted based on registrations submitted to date include:

  • All policies must state they are available to Parents, Staff, Stakeholders and School Age Children and that they abide by the Child Care Act 1991 (Early Years Services) (Registration of a School Age Service) Regulations 2018
  • Child friendly versions to be developed and outlined include:
    1. Statement of Purpose and Function.
    2. Complaints Policy.
    3. Fire Safety Policy.
  • Statement of Purpose and Function must include:
    1. Number of children using the service.
    2. Outline the programme of activities.
    3. List the policies that inform the work of the service.
  • Managing Behaviour Policy must include:
    1. Anti-bullying policies must be included with reference to cyber bullying, even if no technology or screens are available within a SAC service.
    2. The procedure should a child leave the service unaccompanied (with or without permission).
  • Complaints Policy must include:
    1. Name the person who receives the complaints.
    2. Information about the appeals process.
    3. Children making a complaint and how they will be supported to do so.


  • Administration of Medication Policy must include:
    1. Self-administration of medication if applicable. (records, clear instruction, risk assessment and support for children)
    2. Where medication is stored.
    3. How the service disposes of the medication?


  • Infection Control Policy must cover:
    1. Exclusion periods from the service when sick. (table required here)
    2. Immunisation of children. (Specifically, children who are not immunised)
    3. Notifying the HSE and Tusla of infectious diseases.
  • Dropping off and Collection of Children Policy must include:
    1. Supervision of the children during drop off and collection times.
    2. Non – collection of children. (what to do)
    3. Parents in an unfit state collecting a child. (actual procedure as opposed to simply stating that the service advises parents don’t turn up in an unfit state)
  • Fire Safety Policy must include:
    1. State the steps of the fire drill and where it is located in the service.
    2. Location of the fire assembly point.
    3. Setting off the fire alarm. (not a whistle)
    4. Staff being trained and familiar with the location and use of the fire fighting equipment.
    5. Maintenance of fire fighting equipment and the records be updated annually at least.
    6. Compliance with articles 18 and 19 of the Fire Services Act 1981.

Please also note that Garda Vetting will not be accepted in the assessment of the application if it not within the three years timeframe from the date the application was submitted. 


Who to contact for additional help?

  • For portal issues including with mobile verification codes, verification emails or error messages contact



Or come to one of DCCC’s Tusla Registration information sessions in September 2019! Click on the link to the venue nearest you.

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